Privacy Policy
At Big Five Brews, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and interact with our website. By using our website, you consent to the practices described in this policy.
Information We Collect
We collect various types of information to provide you with the best service and experience:
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Personal Information:
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When you make a purchase or sign up for our newsletter, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
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Non-Personal Information:
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We collect non-personal information such as your browser type, device type, IP address, and browsing behavior (e.g., pages viewed, time spent on the site). This helps us improve the functionality and user experience of our website.
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Cookies:
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Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and track activity on our website. You can control cookie settings in your browser preferences.
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How We Use Your Information
We use the information we collect for various purposes, including:
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Order Processing: To fulfill your orders, process payments, and deliver products.
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Customer Service: To communicate with you regarding your orders, inquiries, and any issues with our products or services.
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Marketing: To send you promotional emails, newsletters, and offers. You can opt-out of receiving marketing emails at any time by clicking the "unsubscribe" link in the emails.
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Website Improvement: To analyze website performance, enhance user experience, and personalize content based on your preferences.
How We Protect Your Information
We take the security of your personal information seriously. We implement industry-standard security measures, including encryption and secure payment gateways, to protect your data during transmission. However, no data transmission over the internet can be 100% secure, and we cannot guarantee the absolute security of your information.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers to help us operate our business, such as:
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Payment Processors: To complete transactions securely.
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Shipping Providers: To deliver your orders.
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Marketing and Analytics Providers: To help us improve our services and track website performance.
These third parties are bound by confidentiality agreements and only have access to the information necessary to perform their functions.
Your Rights and Choices
You have the right to:
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Access and Update: Request access to and update your personal information.
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Opt-Out of Marketing: If you no longer wish to receive marketing emails from us, you can opt-out by clicking the "unsubscribe" link in the email or contacting us directly at BigFiveBrews@gmail.com.
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Delete Your Account: You can request that we delete your account or personal information, subject to any legal or contractual obligations we may have.
Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the updated date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please feel free to contact us at BigFiveBrews@gmail.com.