Terms of Service

Welcome to Big Five Brews! By using our website and services, you agree to the following terms and conditions. Please read these Terms of Service carefully before making a purchase or interacting with our website. If you do not agree with any part of these terms, please refrain from using our website.

1. General Terms

  • These Terms of Service (“Terms”) apply to your access and use of Big Five Brews’ website, products, and services.

  • By using our website, you represent that you are at least 18 years old or have the consent of a legal guardian.

  • We reserve the right to modify, update, or discontinue the website and services at any time without prior notice.

2. Product Information

  • We make every effort to ensure that product descriptions, pricing, and other information on our website are accurate and up-to-date. However, we do not guarantee that all content is error-free.

  • The images of products on our website are for illustrative purposes only and may not perfectly represent the actual product.

3. Ordering and Payment

  • All orders placed through our website are subject to acceptance and availability.

  • We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways.

  • By placing an order, you agree to provide accurate, current, and complete information necessary to complete the transaction, including billing and shipping details.

  • Once your order is placed, you will receive an order confirmation via email. However, the receipt of an order confirmation does not constitute an acceptance of your order. We reserve the right to cancel or refuse an order for any reason.

4. Shipping and Delivery

  • We aim to process and ship all orders within 2-3 business days after payment confirmation. Shipping times may vary based on the shipping method selected and your location.

  • Big Five Brews is not responsible for delays in shipping caused by external factors such as weather, customs, or carrier-related issues.

  • Shipping rates are calculated at checkout based on the shipping method and destination.

  • Please ensure that your shipping address is correct. We cannot be held responsible for orders delivered to incorrect addresses.

5. Returns and Exchanges

  • We want you to be fully satisfied with your purchase. If you are not completely satisfied, please refer to our Return & Exchange Policy for instructions on how to initiate a return or exchange.

  • Big Five Brews reserves the right to refuse returns or exchanges if the products have been used or are not in their original condition.

  • Customers are responsible for any return shipping fees unless the product was defective or incorrect.

6. Intellectual Property

  • All content on our website, including text, images, logos, graphics, and product names, is the property of Big Five Brews or its licensors and is protected by copyright laws.

  • You may not use any content from our website without prior written permission from Big Five Brews.

7. Account Security

  • You are responsible for maintaining the confidentiality of your account information, including your username and password.

  • You agree to notify us immediately if you suspect any unauthorized use of your account or security breaches.

8. Limitation of Liability

  • Big Five Brews will not be held responsible for any direct, indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

  • Our liability to you, under any circumstances, will be limited to the amount paid for the product in question.

9. Indemnification

You agree to indemnify and hold harmless Big Five Brews, its affiliates, officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the website, products, or services or any violation of these Terms.

10. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the state or country where Big Five Brews is based. Any disputes will be resolved in the competent courts of that jurisdiction.

12. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be posted on this page with an updated "Effective Date" at the top. By continuing to use our website after such updates, you agree to be bound by the revised Terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at BigFiveBrews@gmail.com.